‘Digital Eavesdropping’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago in the oil fields of Pennsylvania, the simple jar of Vaseline may not seem like an natural focus for online content feeds.
However, its rise as a popular subject on TikTok has placed it at the forefront of an advertising revolution, where major corporations are spending big on content creators and reducing expenditure on promoting products in traditional media.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by scientist Robert Cheeseborough, who saw laborers applying to their skin with a derivative of drilling. Today, a spree of content from users have recorded its extensive utilization in “practical tricks”.
Promoted as a fix for dirty sneakers or making fragrance last longer, and also a remedy for squeaky doors. Its use has even extended to prevent the annoyance of crisp flavouring sticking to fingers.
Leveraging the Buzz
Detecting the product’s new life online, executives at the multinational amplified the hacks by asking their own scientists to test them and sharing the findings with influencers.
Suggestions that it lessened the burn from hot food on the lips were validated. This was also the case for ideas it could lengthen scent duration and rejuvenate purses. Proposals that it might bleach teeth or make eyelashes longer were refuted.
The ‘Social Listening’ Strategy
Billboards and TV ads would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has led decision-makers to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been labeled “social listening”. The company's chief executive, newly named, has stated the intention is to spend half of its colossal advertising budget on platform-based material.
Adapting to New Consumer Habits
The company's social media lead, who is spearheading the social media effort, said the company was merely adjusting to novel methods of engaging audiences. She said interacting online “without spoiling the atmosphere” was essential.
“How do brands authentically become part of the conversation? That’s always what we’ve been trying to do as brands, dating to when neighbors chatted over fences and sharing usage tips.
“There’s this moving away from a broadcast model, where we would just transmit messages … Currently, it's countless discussions, many communities. The shift of the algorithms means that these communities feel niche, but they’re not.
“Ensuring your product is discussed by consumers, mentioned by individuals, that fosters reliability and pertinence. Content makers are key. We are expanding this endorsement system.”
A Revolutionary Change in Media
The approach indicates dramatic transformations taking place in media consumption, with Gen Z and millennial audiences allocating more attention to apps like TikTok and Instagram than television, magazines or radio.
The transition is visible in declines in broadcast and newspaper ads. In the UK, ad revenues for primary networks have fallen by more than £600m in inflation-adjusted terms since 2019.
The Creator Economy Boom
It also reflects a merging of functions as brands effectively act as media producers, linking up with hundreds of content creators to boost their products.
Leon Harlow said: “Obviously there’s a flow of audiences out of certain traditional media outlets and their time is increasingly on Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us audiences believe endorsements from the creators they engage with compared to commercial messages. That’s a consistent trend.”
He added firms may also cut expenditures by investing in creators over big traditional media campaigns, which also permits simpler message refinement to test effectiveness.
Such methods are increasing. Marketing investment on digital creator partnerships is increasing four times faster than the broader media sector. Across the United States, it has increased by over 100% since 2021 and is expected to hit tens of billions in 2025.
The Enduring Power of Broadcast
Despite the huge changes, industry figures said they believed broadcast ads retained significant importance to play, as broadcasters retained the power to frame public debate.
The executive noted: “Among the most effective advertising investments is still the Super Bowl. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ It’s about who’s capturing attention … I think there’s 100% a place for them.”